Resources to help homeowners make the right decisions when choosing a remodeler.
Checklist: Choosing a Contractor
Be sure to look for and be satisfied with these items before signing a contract with a contractor.
- Was the Contractor/Salesperson on time?
- Was their appearance neat and professional?
- Was their vehicle presentable?
- Did they listen to your ideas, and ask questions?
- Did they suggest options / alternatives / ideas?
- Do they have insurance? (Liability & Workman’s comp.)
- How many years have they been in business?
- Are they members in any trade or other organizations?
- Are they certified? (If applicable)
Do they have a website for more
- Do you feel comfortable with them?
10 Signs a Contractor is Untrustworthy
The National Association of the Remodeling Industry (NARI) offers homeowners these top 10 warning signs that a home improvement contractor may not be reputable:
- You can’t verify the name, address, telephone number or credentials of the remodeler.
- The salesperson tries to pressure you into signing a contract.
- You are asked to pay for the entire job in advance, or to pay in cash to a salesperson instead of by check or money order to the company itself.
- The salesperson tells you a special price is available only if you sign the contract “today.”
- You are unable to verify the license or insurance information.
- No references are furnished.
- You are given vague or reluctant answers or your questions are not answered to your satisfaction.
- Information you receive from the contractor is out-of-date or no longer valid.
- The contractor does not offer, inform or extend notice of your right to cancel the contract within three days. Law requires notification in writing of your “Right of Recision”. This grace period allows you to change your mind and declare the contract null and void without penalty (if the agreement was solicited at some place other than the contractor’s place of business or appropriate trade premises-in your home, for instance.)
- The company cannot be found in the telephone book, is not listed with the local Better Business Bureau, or with a local trade association, such as NARI.
Become a NARI Member
Learn more about NARI and the benefits of joining.
Find a NARI Professional
Find the remodeler or contractor for your next remodeling job.